Shipping policy

Shipping Policy

Last updated: March 2026

At NUTZO, we strive to deliver your favourite roasted makhana snacks quickly and safely. Below are the details of our shipping and delivery process.

Order Processing

All orders are processed within 1–2 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day. Once your order is processed, it will be packed and dispatched from our warehouse.

Estimated Delivery Time

Delivery timelines may vary depending on your location.

Metro Cities: 2–4 business days
Other Cities & Towns: 3–7 business days
Remote Areas: 5–8 business days

Actual delivery time may vary depending on courier partner operations and service availability.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout before payment is completed.

NUTZO may offer free shipping promotions on certain orders or during special campaigns.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation via email or SMS containing a tracking link. You can use this link to track the delivery status of your order.

Delivery Delays

While we aim to deliver orders within the estimated time, delays may occur due to factors beyond our control, including:

Courier partner operational delays
Weather conditions
Public holidays
Unexpected logistical issues

NUTZO will not be held responsible for delays caused by third-party courier services.

Incorrect Address

Customers are responsible for providing accurate shipping details, including the correct address and contact number at the time of placing the order.

If incorrect information is provided and delivery fails, NUTZO will not be responsible for delays, additional shipping charges, or unsuccessful delivery.